Privacy Policy

Effective Date: May 10, 2025

At Onyx Cigar Lounge (“we”, “our”, “us”), your privacy is a top priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, book transportation or event services, or otherwise interact with us.

By using our services or this website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information from you:

a. Personal Information

When you use our website or services, you may provide us with:

Full name
Email address
Phone number
Pickup and drop-off locations
Event or booking details
Payment and billing information

b. Non-Personal Information

We may also collect information that does not directly identify you, such as:

IP address
Browser and device type
Pages visited
Time and duration of visits

This information is collected via cookies, analytics tools, and similar technologies.

2. How We Use Your Information

Your information is used for the following purposes:

To process reservations, payments, and event bookings
To communicate with you about your services or inquiries
To improve our website and offerings
To send promotions or updates (only with your consent)
To meet legal and regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

Trusted third-party providers (e.g., payment processors, marketing tools)
Legal authorities when required by law
Advertising platforms (only in anonymized or aggregated form)

4. Cookies and Tracking

Our site uses cookies and similar technologies to:

Enhance your browsing experience
Analyze traffic and site performance
Deliver personalized ads

You can control or disable cookies in your browser settings.

5. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Request corrections or deletions
Opt out of marketing communications
Withdraw previously given consent

To make a request, contact us

6. Data Security

We implement industry-standard security measures to protect your data. While we do our best to protect your information, no method of online transmission is entirely secure.

7. Children’s Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect personal data from minors.

8. Policy Updates

We may update this policy occasionally. Any changes will be posted on this page with a new effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please reach out:

Onyx Cigar Lounge