Terms of Service

Effective Date: May 10, 2025

Welcome to Onyx Cigar Lounge (“we”, “our”, “us”). These Terms of Service (“Terms”) govern your use of our website, services, and any related bookings or interactions. By accessing our website or using our services, you agree to these Terms. If you do not agree, please do not use our site or services.

1. Services Provided

Onyx Cigar Lounge offers luxury transportation and mobile cigar lounge experiences. Services may include private event bookings, on-location cigar service, VIP shuttle or limo transportation, and other related offerings.

2. Eligibility

You must be at least 21 years of age to use our services, as we may offer tobacco-related experiences. By using our website or booking a service, you confirm that you meet this age requirement.

3. Booking and Payment

All bookings require a valid payment method and may be subject to deposits or full payment in advance.
Cancellation policies will be disclosed at the time of booking. Late cancellations or no-shows may result in partial or full charges.
Prices are subject to change without notice, but confirmed bookings will honor the agreed price at the time of reservation.

4. User Conduct

By using our services or website, you agree not to:

Use our vehicles or lounges for unlawful or unsafe activities
Damage or misuse any of our property
Smoke inside any area not designated for cigars
Harass or act abusively toward staff or other guests
Use our website to post or distribute harmful or inappropriate content

We reserve the right to refuse service to anyone violating these terms.

5. Tobacco Disclaimer

Our mobile cigar lounge offers premium cigar experiences. You acknowledge the health risks associated with tobacco and agree that you are voluntarily participating. Onyx Cigar Lounge is not liable for any health issues arising from the use of tobacco products during your experience.

6. Limitation of Liability

To the fullest extent permitted by law, Onyx Cigar Lounge is not liable for:

Any indirect, incidental, or consequential damages
Personal injury, property damage, or losses incurred during or after your service
Delays or failures due to circumstances beyond our control (e.g., weather, traffic, mechanical issues)

7. Intellectual Property

All content on our website, including text, logos, images, and branding, is owned by or licensed to Onyx Cigar Lounge. You may not copy, reuse, or distribute our content without written permission.

8. Privacy

Your use of our site and services is also governed by our Privacy Policy. Please review it to understand how we collect and use your personal information.

9. Changes to Terms

We reserve the right to update these Terms at any time. When we do, we’ll post the revised version on this page with an updated effective date. Continued use of our site or services after changes implies your acceptance of the new terms.

10. Contact Us

If you have questions about these Terms, please contact us at:

Onyx Cigar Lounge